Customer Relationship Management Articles

Customer relationship management(CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.

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1 Adopt a People-Centric Approach to Improve Customer Satisfaction and Profitability
2 Customer Service in the New Economy-Part One
3 Curiosity Kills the Cat But Wins the Customer
4 Smart Online Customer Service Tips
5 Customer Service Representatives - Dealing with Customer Needs
6 Warehousing Management for Efficient Customer Service
7 Spending Less Time in the Queue With Self Service EPOS Retail Systems
8 Settling for Less
9 Do You Know the Way to San Jose?
10 The Customer is Not Always Right
11 Competitive Knowledge is a Dangerous Thing
12 Customer Satisfaction is Good for Business
13 Trends in Customer Support Software
14 Food Safety Audits - Securing Customers' Well Being
15 Support Ticket Software
16 How to Choose Your Ticket System for Service Management
17 Customer Loyalty: What it is and How to Build It
18 Customer Support Solution
19 Customer Relationship Management And Technology
20 Getting Customers to Pay Consistently and On Time
21 Benefits of Using Customer Phone Surveys
22 Enticement for Unsuspecting Customers
23 Magical Customer Service for the Irate Clients
24 Helpful Signs and Happy Customers
25 Find Customers Down the Street
26 Free Newsletters for Improving Online Customer Relationships
27 How Customer Loyalty Depends on Employee Satisfaction
28 Creating Customer Relationships Using Products
29 Personalizing Your Thoughfulness
30 Four Ways to Guarantee Repeat Business
31 5 Top Ways to Get New Clients for Your Business:
32 Customer Satisfaction And Its Relevance To Company Success`
33 Top Ten Rules to Handle Your Customers Effectively
34 Customer Service Jobs From Home
35 Build Intern Business Relationship with your Customer
36 Giving Excellent Customer Service
37 CRM Software and How It Can Benefit Your Company
38 How Do I Improve Customer Service?
39 How Do You Find a Customer Service Work at Home Job?
40 The Top Ways to Getting Repeat Customers and Referrals
41 Retaining and Growing Customer Accounts
42 5 Things the Most Customer Service Savvy Companies Know About Social Media
43 Learn Learn How To Entice More Customers To Purchase From You
44 Improving Customer Service Relationship
45 The Real Definition of Customer Service
46 Meeting the Six Human Needs of Customers
47 Do I Expect Too Much?
48 The Number One Way To Satisfy More Customers While Increasing Profits
49 How to Guarantee Effective Business Communication
50 Customer Relationship Management for a Higher Level of Customer Service

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